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Privacy Policy

Updated at 2026-04-13

Gibela (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Gibela.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

  • Cookie: small amount of data generated by a website and saved by your web browser.
  • Company: refers to Gibela LLC, (1111B S Governors Ave # 57920 Dover, DE 19904).
  • Country: South Africa.
  • Device: any internet connected device such as a phone, tablet, or computer.
  • Personal Data: any information that allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Gibela.

What Information Do We Collect?

We collect information when you visit our app, register, or fill out a form:

  • Name / Username, Phone Numbers, and Email Addresses.
  • Billing Addresses and Debit/credit card numbers.
  • Password.

Mobile Device Access (Permissions)

For a better user experience, we may request access to:

  • Camera: We use camera access to allow you to take profile pictures or scan documents for driver verification.
  • Photo Gallery (Pictures): Granting gallery access allows you to upload existing photos for your profile or support tickets.

These features are optional, and you can safely deny these permissions in your device settings.

How Do We Use The Information?

  • To personalize and improve your experience.
  • To process transactions and improve customer service.
  • To send periodic emails and administer promotions.

Sharing Your Information

We may share collected information with advertisers, contest sponsors, and marketing partners. We also engage trusted third-party service providers (like payment processors and hosting partners) to perform functions on our behalf.

We may also disclose information to law enforcement if required by legal process to protect our rights or the safety of the public.

Data Security and Storage

We implement a variety of security measures, including SSL technology, to maintain the safety of your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

Retention: We keep your information only as long as needed to provide the Service or comply with legal obligations.

Tracking Technologies

  • Google Maps API: Used for map functionality, route planning, and location syncing.
  • Cookies & Local Storage: Used to enhance performance and remember your preferences.
  • Sessions: Used to identify the areas of our website you have visited.

GDPR and CCPA Rights

If you are from the EEA, we follow GDPR principles (Fairness, Purpose Limitation, Data Minimization). If you are a California resident, you have the right to know, access, and delete your data under the CCPA.

Governing Law

This Privacy Policy is governed by the laws of South Africa. By using Gibela, you signify your acceptance of this policy.

Contact Us

If you have any questions, please reach out:

  • Via Email: hello@gibela.app
  • Via Link: gibela.app
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